We ship orders on Monday to Friday. This is because we care about your beer and want to minimise the time it's not in refrigeration (all postage is at ambient temperature) - especially over the weekend. We do not ship on public holidays.
We are unable to hold orders for delivery on a specific date.
All orders are shipped through Australia Post courier services. You are able to track your order via the tracking number they send you via email.
Shipping times vary pending your location but if you do not receive your beer within 10 days, please let us know via email to orders@mountainmonkbrewers.com.au .
Currently, we ship to VIC, ACT & NSW. Sorry, but we do not accept international orders and at this stage we can not ship to QLD, SA, TAS, WA or NT.
If the delivery address is entered incorrectly, it is the responsibility of the receiver to organise the address change directly with the courier. A change of address fee might be charged by the courier service to the receiver. It is also the responsibility of the receiver if the goods are lost and any replacement products will be at their own cost.
We support the responsible service of alcohol across Australia. Under the Liquor Act 2007 (VIC), it is against the law to sell or supply alcohol to, or to obtain alcohol on behalf of, a person under the age of 18 years. Similar laws against selling or supplying alcohol to minors apply across Australia.
By purchasing beer and merchandise through our online store, you are agreeing to these terms and conditions. By using our website, you are indicating that you accept these terms of use and that you agree to follow them. We reserve the right to make changes to these terms and conditions at any time and we encourage you to review them each time you place an online order.
Please enjoy your beer but consume responsibly.